here are instances where if you have set the 2FA with an email or mobile number that is no longer accessible or valid you are not able to launch payroll. Please reach out to support at [email protected] and we will assist you in disabling the 2FA so you can set this up again.
In situations where you are able to access payroll and would like to update these verification methods please navigate to Payroll Dashboard, Payroll Settings, My account, Two-Factor Authentication.
Access Accountants Payroll: Reset 2FA when verification methods changed
Update 2FA verification methods
